Frequently Asked Questions

We have compiled a list of frequently asked questions about our service below. Of course we hope to have covered your general queries, but if you are unable to find the answer you are looking for, then please feel free to Contact Us direct, or for information about our pricing, please use our Pricing page.

Getting Started

  • I’m not technical, is it easy to set up?

  • How intuitive is it for my customers?

  • Do I need a website of my own to use imagicam?

  • How do I get started?

Website Integration

  • How do I set up access to my Online Albums or Portfolios?

  • Can you integrate the design of my website into the Online Album pages?

Service Options

  • What type of service options do you offer?

  • How does the 30 Day Free Trial work?

Order Processing & Payments

  • Do all of your service plans accept online orders?

  • How will I know when an order is received?

  • What are my Print-Fulfilment options?

  • Do you charge a commission if I am self-fulfilling my orders?

  • What payment methods are offered to customers when ordering online?

  • Can I accept payments from my customers during my 30 Day Free Trial?


  • How reliable are your servers?

  • Are all Online Albums or Portfolios password protected?

  • Can online visitors steal my images?

  • What about my privacy?


  • What other business advantages do I have using imagicam's sales & proofing?

  • Can I transfer my existing galleries from another online proofing service?

  • What sort of support do you offer for your members?


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